Effective date: September 28, 2025
Your privacy and the security of your personal information are among our highest priorities. This Privacy Policy provides a comprehensive overview of how we collect, use, store, and protect your personal data when you interact with our website or services. It details the types of information we collect, why we collect it, how it is processed, and your rights in relation to your personal data.
By using our website, you consent to the practices described in this policy. This document ensures transparency and helps you understand exactly what data we collect, including technical, transactional, and behavioral information, and how we use it to provide and improve our services. We also outline how we share information, how long it is retained, and the safeguards in place to prevent unauthorized access or misuse.
We strongly encourage all users to review this policy periodically to stay informed about any updates or changes. Our commitment to privacy is central to maintaining your trust and ensuring compliance with applicable data protection laws.
This Privacy Policy explains how Astra Crew s.r.o. (“Astra Crew”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use the Astra Crew recruitment platform (“Platform”).
We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable laws.
The data controller is:
Astra Crew s.r.o.
Na Folimance 2155/15, Vinohrady, 120 00 Praha 2, Czech Republic
Company ID: 24751286
Email: support@astra-crew.com
We may collect the following categories of data:
Account Data: name, email, phone number, password.
Profile Data (for Seafarers): CV, certificates, employment history, nationality, date of birth, photos.
Company Data (for Employers/Agencies): company name, contact details, job postings.
Payment Data: billing information, invoices (processed via third-party providers).
Technical Data: IP address, device type, browser information, log files, cookies.
We use your data for:
Providing and operating the Platform.
Connecting Seafarers with Employers/Agencies.
Processing payments and subscriptions.
Communicating with you about updates, offers, and support.
Ensuring security, fraud prevention, and compliance with laws.
Improving our services and user experience.
We process data under the following GDPR legal grounds:
Contract performance – to provide you with our services.
Legal obligations – to comply with applicable laws (e.g., tax, labor, maritime regulations).
Legitimate interests – to improve and secure our Platform.
Consent – for marketing communications, cookies, or optional features.
We share data only with service providers (hosting, payment processors, verification services) under strict agreements.
Personal data may be transferred outside the EU/EEA. In such cases, Astra Crew ensures lawful safeguards (e.g., Standard Contractual Clauses (SCCs)).
We do not sell or rent your personal data.
We retain personal data only as long as necessary to:
Fulfil the purposes outlined in this Policy,
Comply with legal obligations,
Resolve disputes and enforce agreements.
When no longer needed, data is securely deleted or anonymized.
You have the following rights:
Right of access – to know what data we hold about you.
Right to rectification – to correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”).
Right to restriction of processing.
Right to data portability.
Right to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent at any time (for processing based on consent).
Requests can be made to: support@astra-crew.com.
We use cookies and similar technologies to:
Enable essential functionality (login, session management).
Improve user experience and analytics.
Provide personalized content and marketing (with consent).
Full details are described in our Cookies Policy.
We implement technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
We are committed to protecting your personal data and maintaining a secure environment. To prevent fraud, unauthorized access, and misuse of our services, we implement technical and organizational measures, including monitoring for suspicious activity.
Certain data, such as IP addresses, device information, and behavioral data, may be used specifically for security purposes. For more details on these measures, please refer to our Anti-Fraud Policy.
By using our website, you acknowledge that we may process certain information for security and anti-fraud purposes in accordance with this policy.
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be notified to users.
For any questions, concerns, or to exercise your rights, please contact us at:
Astra Crew s.r.o.
Na Folimance 2155/15, Vinohrady, 120 00 Praha 2, Czech Republic
Email: support@astra-crew.com